Job Description

Job Description

Job Description

Join our Team at Premier Orthopaedics!

Title : Triage Nurse (RN)

Location : On-site, Newtown Square, PA (Flexible based on candidate location)

Schedule : Full-time, Monday-Friday 8:00am-4:30pm

About Us:

Premier is a leading orthopedic practice committed to diagnosing and treating a wide range of orthopedic injuries and conditions. We operate in over 50 locations and have more than 70 physicians dedicated to providing exceptional care across the Greater Philadelphia area. With a team of nearly 1,000 employees, we thrive in a supportive environment that prioritizes collaboration and patient satisfaction.

What We Offer:

• Comprehensive Benefits: Enjoy medical, vision, and dental plans, 100% employer-paid life insurance, and a generous 401(k) match.
• Work-Life Balance: Generous paid sick and vacation time, plus 7 paid holidays each year.
• Flexible Work Hours : Embrace a hybrid work schedule that supports your lifestyle.
• Career Growth: Excellent opportunities for professional development and advancement.
• Employee Rewards : Participate in our employee referral reward program and celebrate your contributions.

Essential Functions:

• Phone Triage & Assessment:
  • Conduct initial phone assessments of patients presenting with musculoskeletal symptoms, such as fractures, sprains, strains, joint pain, post-surgical concerns, and other orthopaedic conditions. Use evidence-based protocols to evaluate the severity of symptoms and determine the appropriate course of action.
• Provide Orthopaedic Advice and Recommendations:
  • Offer clinical guidance on managing common orthopaedic issues (e.g., RICE therapy for sprains, pain management, mobility aids, etc.).
  • Educate patients on the nature of their condition, treatment options, and when to seek emergency care or schedule a follow-up with an orthopaedic specialist.
• Prioritize and Triage Care:
  
  • Prioritize cases based on the severity of the condition, identifying high-priority situations such as fractures, dislocations, or post-operative complications.
  • Advise patients on appropriate next steps, including referral to urgent care, emergency services, or follow-up with an orthopaedic provider.
• Post-Operative and Post-Treatment Support:
  
  • Provide guidance to patients who are recovering from orthopaedic surgeries, including post-operative care instructions, signs of complications, and rehabilitation support.
  • Monitor progress of patients recovering from fractures, joint replacements, or soft tissue surgeries and provide appropriate follow-up recommendations.
• Documentation & Record Keeping:
  • Maintain accurate and detailed patient records, including triage notes, advice provided, and any recommendations for further care.
  • Ensure all documentation adheres to regulatory and legal standards, including patient confidentiality.
    
• Collaboration with Healthcare Providers:
  • Work closely with orthopaedic surgeons, nurse practitioners, and other medical professionals to escalate urgent or complex cases.
  • Coordinate referrals for imaging, physical therapy, or in-person consultations as appropriate.
• Patient Education:
  • Educate patients on their orthopaedic conditions, self-management strategies, injury prevention, and rehabilitation exercises.
  • Provide information on lifestyle modifications and strategies to improve overall musculoskeletal health.
    
• Follow-Up:
  • Follow up with patients to assess their recovery progress, answer questions, and adjust care recommendations as necessary.
  • Ensure continuity of care by facilitating communication between patients and their orthopaedic care teams.

Qualifications:

• Registered Nurse (RN) with active state licensure.
  • Must be licensed and in good standing in the state where you will be working (or eligible for licensure in that state).
    
• Minimum of 3 years of clinical nursing experience.
  • Experience in orthopaedics, musculoskeletal care, emergency medicine, or phone triage is strongly preferred.
    
• Strong Orthopaedic Knowledge:
  • Solid understanding of common orthopaedic conditions, musculoskeletal anatomy, and treatment options (e.g., fractures, joint injuries, post-surgical care, etc.).
    
• Phone Triage Experience (Preferred):
  • Previous experience in a phone triage or remote clinical setting, preferably in orthopaedics or related specialties.
    
• Excellent Communication Skills:
  • Ability to communicate complex medical concepts clearly and empathetically to patients over the phone.
• Certification in Orthopaedic Nursing (Preferred but not required):
  • Certification such as the Orthopaedic Nursing Certification (ONC) is a plus.
    
• Ability to Work Independently:
  • Capable of making clinical decisions autonomously within the scope of practice while adhering to established protocols and guidelines.

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