Job Description

Job Description

Job Description

Volvo Cars of Westport has been in business for over 35 years serving the Westport community in Connecticut. We strive to offer long-term careers to our employees, and are always seeking qualified, enthusiastic individuals to join our established team. If this sounds like you, we'd love to meet you!

• 401(k) plan
• Health insurance
• Community involvement
• Career progression
• Promote from within

Job Summary

• Operate a tow truck and perform emergency roadside assistance service.
• Provide safe and best in class roadside solutions while ensuring positive customer experiences.
• Communicate with dispatcher for information about service requests.
• Inspect tow truck on a daily basis and report routine maintenance as needed.
• Ensure member safety and vehicle security, educate members on possible issues (e.g. battery checks, jump starts, and tire changes).
• Load and safely secures vehicles on tow truck without causing damage or harm to customer vehicles, themselves or those around them.
• Accept calls and respond to dispatch or customers with ETA (estimated time of arrival).
• Keeps truck and equipment clean and well maintained.
• Assess the safety of the scene on arrival to ensure that the vehicle is in a safe location to provide service so as not to endanger the customer, themselves or the tow truck
• Ask for assistance if unsure about a certain situation
• The company reserves the right to add or change duties at any time

Job Qualifications

• Active and valid driver’s license issued by only one state or jurisdiction required
• Education: High school diploma or GED required
• Experience: 1-2 years of related experience preferred*
• Training can be provided 
• Support various fleet locations based on business needs to be flexible and work nights, extended hours, weekends, and holidays.
• Trustworthy, Honest and Responsible
• Strong work ethic
• Ability to handle physical work load
• Ability to troubleshoot and quickly resolve issues

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