Senior Bookseller - FT Job at Barnes & Noble, Papillion, NE

bHh6VXI3ZGtLSTAyMUZoYWRNOFdlaHYzSUE9PQ==
  • Barnes & Noble
  • Papillion, NE

Job Description

Job Summary

As a Senior Bookseller, you use your exemplary knowledge, passion, and expertise regarding books to ensure a vibrant and curated bookstore executed to our standards. You support new booksellers through mentorship and guidance, helping them to learn about books and our first-class service standards for our customers. You deliver an engaging experience for our customers through your ability to build rapport, your friendly demeanor and genuine willingness to help them find the perfect book, gift, or beverage. You support the cluster structure and work collaboratively for the betterment of all stores in the cluster.

What You Do

•Engage with our customers by having great conversations, using your book knowledge to connect them with the right products for their needs.
•Ensure a vibrant bookstore through the execution of bookstore basics, showing a commitment to presentation, commerciality, section detail, localization, and sense of theater.
•Identify key titles to tailor and localize assortments for the customer.
•Leverage key campaigns such as Our Monthly Picks, pre-orders, etc., to hand sell and engage in conversation with every customer.
•Keep the store neat and tidy, ensuring the bookstore is always shoppable and inviting.
•Create compelling and vibrant displays, ensuring section detail is targeted to your customer.
•Mentor and teach new employees, helping them to acclimate to bookselling.
•Model expected behaviors to ensure compliance with all company policies and procedures.
•Protect company assets by adhering to all inventory and loss prevention standards, properly completing any inventories and initiatives.
•Work on the selling floor, which requires physical activity (i.e., prolonged standing, repetitive bending, lifting, climbing) and Caf when needed.
•Open and close the building, ensuring the safety of our employees and customers when acting as a keyholder.

Knowledge & Experience

•Well-read within a variety of genres.
•Is an exceptional hand-seller.
•Work with consistent urgency and efficiency.
•Make great book recommendations, engaging in genuine conversations with customers.
•Help to teach new employees about the store.
•Understand and execute bookselling basics.
•Act as a role model for others by being positive and helping to drive company initiatives.
•Communicate effectively and respectfully.
•Listen to customers and identify their needs to their satisfaction.
•Prioritize efficiently and work effectively.
•Demonstrate exemplary bookseller level skills.

Expected Behaviors
•Treat customers as the first priority at all times by creating a unique and engaging shopping experience.
•Respond to customers with sincere urgency and care.
•Exhibit a deep knowledge of and a passion for books.
•Enjoy sharing knowledge and easily talk about books.
•Continue to grow knowledge of books and the industry.
•Is patient, a good listener and makes others feel heard and respected.
•Take pride in the bookstore by ensuring a clean and tidy shopping environment at all times.
•Put people at ease by taking the time to listen and build rapport.
•Friendly and comfortable interacting with people.
•Work collaboratively and respectfully with others.
•Seek and provide help and support when needed.
•Accept coaching and feedback from others openly.
•Accept responsibility and execute all assignments with care and accuracy.
•Act as a mentor and role model for others.
•Positive about the company and its initiatives.
•Show respect and kindness to fellow employees and customers.

EEO Statement

As an Affirmative Action Employer, Barnes & Noble hires qualified people to perform the many tasks necessary for the success of our business and is committed to diversity in the workplace. An essential part of this policy is providing equal employment opportunity for all. All employment practices and decisions-including those involving application procedures, recruitment or recruitment advertising, hiring, placement, job assignment, transfer, promotion, demotion, training, rates of pay or other forms of compensation, benefits, discipline, leave of absence, layoff, recall, termination and general treatment during employment-will be conducted without regard to age, race, color, ancestry, national origin, citizenship status, military or veteran status, religion, creed, disability, sex, sexual orientation, marital status, medical condition as defined by applicable law, genetic information, gender, gender identity, gender expression (including transgender status), hairstyle, height and/or weight, pregnancy, childbirth and related medical conditions, reproductive health decisions, or any other self-identified, perceived or actual characteristic protected by applicable federal, state, or local laws and ordinances.

Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. Contact (800) 799-5335. Terms of Use, Copyright, and Privacy Policy © 1997-2024 Barnes & Noble Booksellers, Inc. 33 East 17th Street, New York, NY 10003 Barnes & Noble

Job Tags

Local area,

Similar Jobs

International Center of Photography

Work Study - Library Assistant Job at International Center of Photography

Job Type Temporary Description Position: Library Assistant Department: Library Supervisor: Martha Naranjo Sandoval - Library Manager (****@*****.***) Position Duration: No. of Positions Available: 3 Requested availability: Four... 

Auberge Resorts

Beverage Cart Attendant Job at Auberge Resorts

 ...The base salary for this position is$16.53 hourly. Nuzzled within the historic lands of Mauna Lani our Beverage Cart Attendant will be responsible for serving food and/or beverage on our beautiful Francis Ii Brown golf courses. With the backdrop of an iconic view he... 

St. Joe County Public Library

Part Time Library Assistant Job at St. Joe County Public Library

 ...Essential Job Functions # Provide hands-on customer service. Assist patrons with library accounts and issuing library cards. Assist patrons in...  ...experience in a public library and/or retail. Hours Part time, (20, 24, or 30 hour workweek). Days, evenings, and... 

Manpower Engineering

Bridge Designer/Drafter Job at Manpower Engineering

 ...Our client, a leading Engineering consultant firm, is seeking a Sr. Designerto join their team. Job Title: Sr. Designer Location: Pittsburgh, PA Pay Range: $80K-$120K Generate CADD drawings from engineering design calculations and/or sketches with no... 

Fish Window Cleaning

Window Technician II Job at Fish Window Cleaning

 ...in sick for you 9) Are offended by us mentioning any of the first 8 items here Compensation: $14.00 - $20.00 per hour Fish Window Cleaning has grown to be the world's largest window cleaning company with more than 250 franchise territories in 43 states, yet we...