Live Chat Agent Job at Mulberry Schools Trust, San Antonio, TX

bFJYU3E3SmpLWWc3MWxoWGM4a1RlaGIwSVE9PQ==
  • Mulberry Schools Trust
  • San Antonio, TX

Job Description

Live Chat Agent

Mulberry Schools Trust is seeking a highly motivated and customer-focused Live Chat Agent to join our team on a full-time basis. As a Live Chat Agent, you will be the primary point of contact for our customers, providing exceptional support and resolving issues via live chat. This is a remote position, and we are looking for someone who is comfortable working independently and as part of a team.

Responsibilities
  • Respond to customer inquiries via live chat in a timely and professional manner
  • Provide accurate and helpful information to resolve customer issues and concerns
  • Utilize technical knowledge of live chat platforms to troubleshoot and resolve technical issues
  • Use problem-solving skills to resolve complex customer issues and escalate when necessary
  • Meet and exceed customer satisfaction targets and quality standards
  • Collaborate with internal teams to resolve customer issues and improve overall customer experience
Qualifications
  • Excellent communication and customer service skills
  • Technical knowledge of live chat platforms
  • Strong problem-solving skills and ability to think critically
  • Ability to work independently and as part of a team
  • High school diploma or equivalent required; some college or degree preferred
  • Previous experience in a customer service or live chat role is an asset
Benefits

As a Live Chat Agent with Mulberry Schools Trust, you will enjoy a range of benefits, including:

  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Flexible remote work arrangement
  • Access to cutting-edge technology and tools
  • A dynamic and supportive team environment

Job Tags

Full time, Remote job, Flexible hours,

Similar Jobs

BI Communications

Wireless Customer Service Representative Job at BI Communications

 ...We're currently searching for an outgoing Wireless Customer Service Representative to execute hands-on marketing of telecommunication...  ...Responsibilities: Maximize sales by working with customers at their homes or at events set up by our company Self-starter with... 

Media Resources

Electronics Assembler (Afternoon Shift) Job at Media Resources

 ...Cornwall Road, Oakville, Canada Su mm ar y : As an Electronics Assembler , the successful incumbent will have electronics...  ...coordination with these technologies. You will have good re-work experience and excellent soldering skills to perform RMA repair... 

Innvite Hospitality

Housekeeper Job at Innvite Hospitality

 ...Tasks: Stock Cart and maintain in a neat an orderly fashion Completely service guest rooms in 30 minutes or less according to hotel standards: including cleaning floors, walls and all other surfaces using specified chemicals and equipment and other duties/tasks as... 

SeaBreeze Homes and Living

Social Media Specialist-Work From Home Job at SeaBreeze Homes and Living

 ...Responsibilities: Social Media: Develop and implement social media strategies to increase...  ...workload effectively in a remote work environment Problem-Solving: Capacity...  ...Work: Enjoy the flexibility of working from home with a supportive team environment Competitive... 

DAVITA

Registered Nurse Job at DAVITA

 ...Retention Bonus******Open to Relocating Candidates*** Registered Nurse DSD The Brentwood Rehabilitation & Healthcare Center, 56...  ...Required DaVita Kidney Care, is bringing our industry-leading clinical quality to patients on-site at skilled nursing facilities (...