Live Chat Agent Job at Mulberry Schools Trust, San Antonio, TX

bFJYU3E3SmpLWWc3MWxoWGM4a1RlaGIwSVE9PQ==
  • Mulberry Schools Trust
  • San Antonio, TX

Job Description

Live Chat Agent

Mulberry Schools Trust is seeking a highly motivated and customer-focused Live Chat Agent to join our team on a full-time basis. As a Live Chat Agent, you will be the primary point of contact for our customers, providing exceptional support and resolving issues via live chat. This is a remote position, and we are looking for someone who is comfortable working independently and as part of a team.

Responsibilities
  • Respond to customer inquiries via live chat in a timely and professional manner
  • Provide accurate and helpful information to resolve customer issues and concerns
  • Utilize technical knowledge of live chat platforms to troubleshoot and resolve technical issues
  • Use problem-solving skills to resolve complex customer issues and escalate when necessary
  • Meet and exceed customer satisfaction targets and quality standards
  • Collaborate with internal teams to resolve customer issues and improve overall customer experience
Qualifications
  • Excellent communication and customer service skills
  • Technical knowledge of live chat platforms
  • Strong problem-solving skills and ability to think critically
  • Ability to work independently and as part of a team
  • High school diploma or equivalent required; some college or degree preferred
  • Previous experience in a customer service or live chat role is an asset
Benefits

As a Live Chat Agent with Mulberry Schools Trust, you will enjoy a range of benefits, including:

  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Flexible remote work arrangement
  • Access to cutting-edge technology and tools
  • A dynamic and supportive team environment

Job Tags

Full time, Remote job, Flexible hours,

Similar Jobs

First Citizens Bank

Compliance Governance Intern Job at First Citizens Bank

 ...internship program that provides development opportunities and hands on work experience while creating a talent pipeline for the Bank. Our interns will apply classroom knowledge in a corporate environment while making a positive impact across the organization and the... 

Clean Harbors

Class A Fuel Tanker Driver-Regional Job at Clean Harbors

 ...Clean Harbors/Safety-Kleen is looking for a Regional Class A Tanker Driver to join their safety conscious team in Dolton, IL! This route...  ...is a Military & Veteran friendly company. *CH Class A Fuel Tanker Driver-Regional at Clean Harbors summary: Clean... 

PR Volt

Cold Email Lead Generation Specialist Job at PR Volt

 ...campaign reaches its maximum potential. You'll work closely with the leadership team to...  ...for a specialist with deep knowledge of email deliverability and experience with tools...  ...calling platforms and outbound marketing processes, we want to hear from you! What You'll... 

ListingNaples

We need agents that want to grow their business on a team Job at ListingNaples

 ...that day. We are approachable! Our team is a husband and wife team that take pride in being available and ready to help agents. Quite frankly, we want you to be highly successful and earn a lot of money! There are no secrets on the team-- we show you exactly what... 

UrbanSitter

Babysitters Needed - No Experience Required Job at UrbanSitter

 ...We're looking for great nannies to provide in-home child care. Part-time, full-time, live-in and split-shift positions are available....  ...Respectful Responsible Kind Prior nanny or babysitting experience preferred First aid or Red Cross certification helpful Ability...