Job Description

Wax Specialist at European Wax Center!

Position Summary:

The role of a Wax Specialist is to represent European Wax Center in a professional and consistent manner, while upholding the company's core values. A Wax Specialist's primary goal is to educate guests on the benefits and frequency of waxing while performing waxing services. As a licensed skin care specialist, they are also responsible for educating guests on proper skin care in conjunction with our exclusive product portfolio. A Wax Specialist is able to work with like-minded individuals who share in their excitement and passion for Revealing Beautiful Skin. Even better, a Wax Specialist shapes the future of European Wax Center and supports guests in feeling gorgeous, radiant, and confident in their own skin. Please note this position requires the selling of retail products.

Benefits:

Competitive pay structure 

Hourly Wage, Product and Service Commission, Bonus and Tips

Paid Time Off

Career Growth

Discount on products and services

Duties and Responsibilities:

● Providing the highest quality wax service while maintaining a cheerful and positive attitude.

● Responsible for educating all guests on European Wax Center's product portfolio and demonstrating products on guests.

● Responsible for educating guests on current in-center promotions.

● Establish and maintain professional relationships with guests.

● Responsible for maintaining a thoroughly clean wax suite at all times.

● Retain guests through pre-booking.

● Increase your book count through guest referrals.

● Responsible for maintaining and exceeding center and individual goals.

● Responsible for adhering to the assigned schedule by management and availability provided during application process.

● Participation in community events and street team marketing when requested.

● Responsible for creating a memorable guest experience by utilizing EWC terminology, and tailoring the scripts and standard responses while working in the location.

● Responsible for following all corporate policies and procedures.

● Responsible for center cleanliness

● Other duties as assigned

Knowledge and Skill Requirements:

● Must hold a current Full Esthetics or Cosmetology License as required by Pennsylvania and local requirements.

● Willing to learn and perform new waxing techniques.

● Comfortable performing all body and facial waxing services offered at EWC.

● Ability to work flexible days and hours, including weekends

● A positive, friendly, upbeat and personable demeanor.

● Ability to receive and provide feedback.

● An ability to work independently with limited supervision.

● Ability to work in a fun, fast-paced environment.

● A professional appearance at all times.

● A strong desire to work with others and engage new associates with energy and enthusiasm for EWC.

● Full understanding of the EWC values, vision and strategy.

● Ability to communicate effectively through written and verbal interactions

● Ability to learn and operate a POS system.

EWC is an equal opportunity employer

Job Types: Full-time

Pay: $15 - $32 per hour/hour & commissions, tips, sales bonus

Experience:

customer service: 1 year (Preferred)

sales experience 1 year (Preferred)

Location: 5603 Concord Pike, Wilmington, DE 19803, USA

European Wax Center began as a family-owned business. Since 2004, we've provided our guests with a first-class waxing experience centering around:
• Our proprietary Comfort Wax®
• Private waxing suites
• A crisp, clean environment
• And the most professionally trained estheticians in the industry
From day one, we've been putting our values into action to delight our guests with an exceptional waxing experience.

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