Job Description
Housekeeper/Room Attendant
Is cleaning your passion, do you have a great eye for detail? Do you have a genuine warmth and helpful nature? We are hiring for a Housekeeper!
What We Offer:
SUMMARY
Cleans rooms and public areas in hotel
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
ESSENTIAL JOB FUNCTIONS
• Sorts, courts, folds, marks or carries linens
• Cleans rooms in accordance to specific brand and company minutes per room standard
• Cleans guest rooms, including guest bathrooms and kitchen area if applicable, according to company and franchise standards including but not limited to: making beds; emptying wastebaskets; emptying and cleaning ashtrays; moving furniture; handing drapes; sweeping, scrubbing, waxing, and polishing floors; and dusting furniture
• Replenishes supplies such as drinking glasses, writing, bathroom supplies, and linen
• Deep cleans areas as directed by supervisor including but not limited to: cleaning rugs, upholstered furniture and draperies; washing walls, ceilings, and woodwork, windows, door panels, and sills
• Transports trash and waste to disposal area • Replaces light bulbs
• All other duties as assigned
COMPETENCY
To perform the job successfully, an individual should demonstrate the following competencies:
• Problem Solving – Identifies and resolves problems in a timely manner • Customer Service – Responds promptly to customer need; Responds to requests for service and assistance
• Team Work – Contributes to building a positive team spirit
• Diversity – Shows respect and sensitivity for cultural differences; Promotes a harassment free environment
• Organizational Support – Follows policies and procedures including but not limited to, dress code policies
• Adaptability – Able to deal with frequent change, delays, or unexpected events
• Attendance/Punctuality – Is Consistently at work and on time
• Dependability – Follows instructions, responds to management direction; Completes tasks on time or notifies appropriate person with alternative plan
• Initiative – Asks for and offers help when needed
• Planning/Organizing – Prioritizes and plans work activities; Uses time efficiently
• Professionalism – Treats others with respect and consideration regardless of their status or position
• Quality – Demonstrates accuracy and thoroughness; applies feedback to improve performance; Monitors own work to ensure quality
• Quantity – Meets productivity standards; Completes work in timely manner
• Safety & Security – Observes safety and security procedure; Reports potentially unsafe conditions; Uses equipment and materials properly
What we are looking for:
Qualifications
Education
Preferred
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