Overview: Spathe is currently searching for a Help Desk Specialist, Entry Level to join our team in the Fayetteville, NC area. Spathe Systems is a rapidly growing SOF led, 8(a) defense contractor headquartered in Tampa, FL with offices in Fayetteville, NC and strategic partner locations in Virginia Beach and Coronado. As a small business with a tight knit family feel, Spathe empowers its employees to solve problems and make decisions. Responsibilities: Provide support in responding to system user requests for assistance. Provide support to monitor, install and perform maintenance on personal computers, laptop computers, software, and networks. Provide support for on-the-spot diagnostic evaluations, implementation of correcttions, and training users in proper operation of systems and programs. Serve as the frist point of contact for troubleshooting hardware/software, all types of computer system problems. Provide a high degree of customer service and adhere to all service management principles. Qualifications: 1-3 years of experience Bachelor's degree in relevant field A+ or Network + Clearance Required:
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