Front Desk Guest Service Agent - Part-Time Job at Home 2 Suites Bettendorf, Bettendorf, IA

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  • Home 2 Suites Bettendorf
  • Bettendorf, IA

Job Description

Job Description

Job Description

Home2 Suites by Hilton is currently adding a Front Desk Guest Service Agent to our team! We are looking for individuals who are able to work a variable schedule that may include two days a week or five based on need. Hours are second shift 3pm to 11pm.

Who We Are:

Frontier Hospitality Group has been locally owned for over 71 years (1950). We operate seven hotels across five fantastic brands and our growth keeps climbing. We believe in a work/life harmony that fits our employees' lifestyles. Whether that means you want to work two days or five we've got you covered.

Benefits to Working Here:

  • Health and Dental Insurance, 401K, and Voluntary Life Insurance (Full time only)
  • Travel Discounts to relax and refresh.
  • Growth opportunities to keep you challenged in your career.

Essential Duties and Responsibilities:

  • Provides high-quality customer service.
  • Handles guest reservations.
  • Answers and transfers phone calls.
  • Handles guest check-ins and outs along with questions, complaints, etc.
  • Other duties as required with the department.

Qualifications and Requirements:

  • High School Diploma or GED (nice to have but not required).
  • Previous hotel or relevant customer service experience.
  • Proficient in Microsoft Excel, Word, and Outlook.
  • Ability to work a flexible schedule including weekends.

EOE/AA/Disabled Veteran

Job Tags

Full time, Part time, Flexible hours, Afternoon shift, 2 days per week,

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