Job Title : Desktop Support Engineer
Job Location : Charlotte, NC
Experience: 4+ years
Work Authorization: USC, GC and GC EAD
Job Description
• Strong knowledge of Windows and Mac operating systems, including installation and configuration.
• Familiarity with printers, networks, and network printer installation.
• Ability to work independently and as part of a team.
• Excellent communication skills, both written and verbal.
• Proficient in using IT support, system support, hardware troubleshooting, desktop support, Windows installation, printer troubleshooting, network support, hardware support, network printer installation, outlook configuration, and IT services tools.
• Troubleshoot hardware and software issues on Windows and Mac operating systems.
• Collaborate with internal teams to resolve complex issues.
• Maintain inventory of hardware assets and ensure proper disposal of obsolete equipment.
SCCM , Imaging and Server hardening and Patching Vulnerability
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